Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
At [DoubleD91], we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and share your personal data when you make a purchase or interact with our shop.
1. Information We Collect
When you make a purchase from our shop, we collect the following personal information:
• Name
• Email address
• Postal address
We collect this information to process your orders, provide customer support, and fulfill legal obligations. You may also provide additional information for custom orders or through direct communication.
2. How We Use Your Information
We use your personal information for the following purposes:
• To process your orders and deliver products
• To communicate with you regarding your orders and inquiries
• To comply with legal obligations
We rely on the following legal bases to process your information:
• To fulfill contracts (e.g., delivering your purchase)
• With your consent (e.g., for marketing purposes, if you opt-in)
• For legitimate interests (e.g., improving our services)
3. Sharing Your Information
We may share your information with trusted third parties, including:
• Etsy: For order processing and customer support.
• Service providers: For order fulfillment, such as shipping companies.
• Legal compliance: If required by law, such as responding to legal requests or enforcing our terms.
We do not sell your personal information.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill your orders and comply with legal obligations. After this period, we will delete your personal information, unless required to retain it by law.
5. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
• The right to access and obtain a copy of your data
• The right to correct or delete your data
• The right to object to or restrict the processing of your data
To exercise these rights, please contact us directly.
6. Transfers of Personal Data Outside the EU
If we transfer your data to a third-party service outside the European Union, we ensure that proper safeguards are in place to protect your privacy.
7. How to Contact Us
If you have any questions or concerns about this privacy policy or how your personal data is handled, please contact us!
Frequently Asked Questions
Are your items made to order?
Yes! Every shirt, sweatshirt, and hoodie is made to order specially for you. This allows us to ensure quality and reduce waste. Once you place an order, we print, pack, and ship it directly from our production partner.
What’s the fabric and fit like?
All of our apparel is made from premium cotton or cotton-poly blend for comfort and durability.
T-shirts: Soft, breathable, true-to-size unisex fit.
Sweatshirts & Hoodies: Cozy fleece interior with a relaxed, slightly oversized fit.
How should I choose my size?
Please check the Size Chart in the listing photos before purchasing.
If you’re between two sizes, we recommend sizing up for a more relaxed fit — especially for hoodies and sweatshirts.
Can I return or exchange my item?
Because our products are made to order, we cannot accept returns or exchanges unless there is a printing or quality issue.
If your item arrives damaged, defective, or incorrect, please message us immediately with photos — we’ll gladly send a replacement.
How long does production and shipping take?
Production usually takes 3–5 business days, and shipping typically takes:
U.S. orders: 5–10 business days
International orders: 10–20 business days (depending on destination)
You’ll receive a tracking number once your order ships.
Do you offer custom designs or color changes?
Yes! We can customize colors, text, or small design details upon request. Please send us a message before placing your order, and we’ll be happy to help create something unique for you.
My order says “delivered” but I haven’t received it. What should I do?
Please double-check your shipping address and check with your local post office or neighbors first.
If it’s still missing, message us — we’ll do our best to help track it down.
Do you ship worldwide?
Yes! We offer international shipping to most countries. Please note that customs fees or import taxes may apply depending on your location, and these are the buyer’s responsibility.